Privacy Policy

Information I Collect

  • When you visit my website or purchase lessons through the website, you may be asked to provide information about yourself including your name, postcode, email address and phone number.
  • I may also collect information from you from the comments section on the enquiry form.
  • I may also collect information from you about your use of my website including your IP address, type of browser you use, access times, pages viewed and the referring link through which you accessed my website. I also use Google Analytics, Google tag manager, Google AdWords (Conversion tracking). Some or all of these tools may be used to track information about your behaviour on my website depending on your region.
  • When you start working with me you will be asked to provide information about yourself and your child, including your child’s full name, school year, exam board and texts, parents’ names, parent mobile phone number, parent email address and postal address.
  • I may also collect information from you from any communications we may have regarding your child and their work.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

  • As needed to provide my services, such as sending work and feedback by email, discussing progress with parents – by phone or email and for sending invoices.
  • To send out details of extra services I provide that may be of interest to you and your child, such as revision flash cards and revision classes – sent by text, email or email services such as Mail Chimp.
  • I display personal testimonials on my website in addition to other endorsements. With your consent, I may post your testimonial along with your name. if you wish to update or delete your testimonial, you can contact me on [email protected]
  • If you do not want me to use your data in the ways described, or no longer wish to be contacted by me, please let me know by contacting me on [email protected]
  • I may retain personal data from closed accounts in order to comply with legal obligation, enforce my terms and conditions, prevent fraud, collect any fees owed, resolve disputes, and assist with any investigations and take other actions as permitted by law.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

  • Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 7 years.

I assume that visitors to my website and users of my services have carefully read and understood this policy and agree to its contents. If you do not agree with this Privacy Policy, you should refrain from using my website and my services. Your continued use of my website and my services implies your acceptance of this Privacy Policy and any revisions hereto. This Privacy Policy is an integral part of terms and conditions associated with my services.